Privacy Policy

Last update: 01/05/24.

At GLOWER PTY LTD, we take your privacy seriously. Rest assured, any information you share with us is kept confidential and secure. We handle your personal data with the utmost care, from collection to storage and use. Our goal is to earn and maintain your trust when you interact with us. 

If you have any questions or concerns, please don’t hesitate to reach out to us at marketing@glower.com.au.

  1. Information We Collect:

Customer Details: When you engage with our website or advertisements, we may gather personal information voluntarily submitted by you, such as your name, email address, phone number, and other relevant data necessary for the booking process.

Automated Data: Additionally, we may automatically collect certain information, such as IP addresses, browser type, pages visited, and other usage data. This enables us to improve user experience and tailor our content to better meet your needs

Automated Information: We may collect information automatically, including IP addresses, browser types, pages visited, and other usage data to enhance user experience and customise our content.

  1. Using Your Information:

Making Appointments Hassle-Free: We use your information to smoothly schedule and confirm appointments, keeping you updated every step of the way.

Improving Our Services: We analyse data to make our products, services, and website even better for you.

Staying in Touch: We’ll occasionally send you updates, special offers or useful info about our products and services.

  1. Storage of collected information 

GLOWER PTY LTD, collects information through various channels, including correspondence from you or your company. This could be through phone calls, emails, traditional mail, faxes, or directly submitted through our website or social media.

At GLOWER PTY LTD, safeguarding your personal information is a top priority. When you provide sensitive details, like credit card numbers, over the phone, rest assured they’re collected and processed by SecurePay Australia, ensuring confidentiality and not shared with any third parties.

We never retain complete credit card details permanently. Adhering to widely accepted industry standards, we employ robust security measures to safeguard the personal information you entrust to us, both during transmission and upon receipt.

Should you have any queries regarding the security measures implemented on our website, feel free to reach out to us via email at marketing@glower.com.au.

  1. Sharing Information:

Service Providers: We may share information with third-party service providers assisting in our business operations and service delivery.

Advertising: We utilise third-party advertising services, such as Google Ads and Facebook Ads to enhance your experience. This may involve sharing information with these services to tailor ads specifically to your interests and to gauge their impact and effectiveness

  1. Security:

Even though we enforce strong security measures to protect users’ personal information, it’s crucial to recognise that no internet transmission or electronic storage system is completely immune to risks.

Please be aware that links from our website to external entities are not governed by this policy. The terms and conditions outlined in this privacy statement exclusively pertain to the domain www.glower.com.au

  1. Your Rights:

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at marketing@glower.com.au.

  1. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. The date of the last update will be indicated at the beginning of the document.

  1. Contact:

If you have any questions about this Privacy Policy, please contact us at 03 9007 7878 or at marketing@glower.com.au